Terms & Conditions

Business Name: Assure Tyres Limited
Trading As: Assure Mobile Tyres
Company Registration No: 15619825
VAT Registration No: 475 4544 65
Registered in: England and Wales
Phone: 07366 183470
Email: sales@assuretyres.co.uk

1. Introduction

These Terms & Conditions govern your use of our services and website. By booking a service or accessing our website, you fully agree to these terms. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Provided

Assure Tyres provides mobile tyre fitting and emergency tyre services at your chosen location. All bookings are subject to technician availability and safe, suitable working conditions (e.g. accessible parking, a flat surface).

We reserve the right to decline or postpone a service where conditions are unsafe or unsuitable.

3. Booking & Cancellations

Bookings: Can be made via phone, WhatsApp, website contact form, or email.

Cancellations: Please notify us at least 24 hours before your scheduled appointment to avoid charges.

Late Cancellations: Cancellations within 24 hours of the appointment may not be eligible for a refund.

4. Payments & Charges

Deposits: A deposit may be required to secure your booking. This is deducted from your final invoice and is non-refundable for same-day cancellations or no-shows.

Full Payment: The remaining balance must be paid upon successful completion of the service unless otherwise agreed in writing.

Pricing: All prices include VAT and cover the call-out, tyre, fitting and tyre disposal (where applicable) unless stated otherwise.

5. Refund Policy

• Service Issues: Contact us within 48 hours of service completion.
• Used Tyres: Tyres that have been fitted and used are non-refundable unless proven faulty due to a manufacturer defect.
• Completed Jobs: Once a tyre fitting is completed as requested, the service portion is non-refundable.

6. Customer Responsibilities

• Your vehicle is located at the address provided.
• You provide accurate tyre size, location details, and contact information.
• You or someone authorised will be available during the appointment.

7. Privacy Policy

• Information We Collect: Name, contact details, vehicle registration, and location details.
• Technical Data: Browser type, IP address, and device info (via cookies).
• How We Use It: To deliver and improve our services.

8. Security & Cookies

We use industry-standard security measures to protect your data.

9. Limitation of Liability

Assure Tyres Limited shall not be liable for indirect or consequential losses.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

Contact Us

📞 07366 183470
📧 sales@assuretyres.co.uk